Privacy Policy

Privacy Policy

Last Updated: September 16, 2026

Pacific Shine Window Care (“we,” “us,” or “our”) operates the website windowscleaningsandiego.com (the “Site”). This Privacy Policy explains what information we collect when you use our Site, how we use it, and the choices you have.

By using our Site, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide Directly. When you request a quote or submit a form on our Site, we may collect:

• Name
• Phone number
• Email address
• Property address
• Details about the service you’re requesting (property type, service frequency, notes/comments)

Information Collected Automatically. Like most websites, our Site may automatically collect certain technical information when you visit, such as your IP address, browser type, device type, pages viewed, and the date/time of your visit, through standard web server logs. We do not currently use third-party analytics or advertising tracking tools on this Site; if that changes, this policy will be updated to reflect it.

How We Use Your Information

We use the information we collect to:

• Respond to your quote requests and inquiries
• Schedule and provide window cleaning services
• Communicate with you about appointments and service updates
• Improve our Site and services
• Comply with legal obligations

We do not sell your personal information to third parties.

How We Share Your Information

We may share your information with:

• Service providers who help us operate our business (for example, scheduling or form-processing software), who are only permitted to use your information to provide services to us
• Legal authorities, if required to do so by law or in response to a valid legal request

We do not share your information with third parties for their own marketing purposes.

Your Privacy Choices (California Residents)

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to:

• Know what personal information we collect and how it’s used
• Request deletion of your personal information
• Opt out of the sale or sharing of personal information (we do not sell or share personal information)
• Non-discrimination for exercising your privacy rights

To exercise any of these rights, contact us using the information in the “Contact Us” section below.

Cookies

Our Site uses only the cookies necessary for it to function properly — for example, cookies related to site security and page caching. We do not currently use advertising or analytics cookies. If that changes, this section will be updated to disclose it specifically.

Data Retention

We retain the information you provide for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

Children’s Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Security

We take reasonable measures to protect the information you provide, but no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise any of the privacy rights described above, please reach out through our quote request form and let us know your request — we’ll respond as soon as possible.

See also our Terms of Service.